burgerslot Platform Privacy Notice
This page describes what we collect when you use burgerslot and how we keep that data protected. When you create an account, deposit funds, or place a bet on Liga 1 or our live-dealer tables, we collect your email, phone number, identity documents, and transaction records. We use this data to verify your account, process deposits and withdrawals, prevent fraud, and comply with local regulations.
We at burgerslot do not sell your personal data to third parties for marketing. We do not share your account balance or game history without your explicit consent. Our servers use encryption (SSL/TLS) so your data travels securely from your phone or desktop to our infrastructure. This privacy notice explains how we collect, store, and protect your information throughout your use of burgerslot.
Our privacy practices are subject to the laws of the jurisdictions where we operate. If you have questions about how we handle your data, contact our English-language support team through the help menu in the burgerslot app.
What Data We Collect on burgerslot
We collect several categories of data when you use burgerslot. Account information includes your email address, phone number, username, and password (hashed, not stored in plain text). We require this to create your account and send you login links if you forget your password.
Identity verification data includes a photo of your ID card or passport, and a selfie. We collect this under Know Your Customer (KYC) regulations to verify your age, prevent fraud, and comply with anti-money-laundering laws. We do not share these documents with third parties except where required by law.
Payment data includes your chosen deposit method (DANA, e-wallet, mobile banking, bank transfer, etc.) and the amount deposited. We do not store your full payment credentials—local payment and online payment handle their own payment processing, and bank transfers are processed through secure financial institutions. We record only that a deposit was made, by whom, when, and for how much.
Game and betting data includes every spin you place on Starlight Princess or Gem Saviour, every bet you place on Liga 1 or Piala AFF, and every hand you play on our live-dealer blackjack tables. We record the stake, the outcome, the time, and the resulting balance change. This data proves fairness and helps us dispute resolution.
- Device information
- We collect your device type, operating system (Android or iOS), app version, and browser type. This helps us optimize burgerslot for your phone and diagnose technical issues.
- IP address and location
- We log your IP address and approximate location (city-level, not street-level) to detect fraud and comply with jurisdiction restrictions. We do not track your real-time movement.
- Cookies and tracking
- We use cookies and session tokens to keep you logged into burgerslot across page refreshes. We do not use cookies for advertising or third-party tracking.
- Support communications
- If you contact our English-language support team, we store your messages and our responses to resolve your issue and improve our service.
How We Use Your Data on burgerslot
We use your email and phone number to send account notifications—login alerts, deposit confirmations, withdrawal approvals, and password resets. You control these notifications in your account settings. We do not send marketing emails unless you opt in; we assume no opt-in and contact you only about account matters.
We use your identity documents to verify your age and identity during KYC. Once verified, we archive the documents and mark your account as verified. We do not use your ID photo for any purpose other than KYC verification.
We use your deposit and withdrawal records to process payments, detect fraud, and investigate disputes. If you claim that a withdrawal never arrived, we review your bank details, the transaction time, and our payment processor's records to determine what happened. We may ask your bank for confirmation if the transfer is delayed beyond 24 hours.
We use your game and betting data to calculate payouts, verify fairness, and resolve disputes. If you claim that a spin outcome was incorrect, we review the RNG audit log, the timestamp, and your account balance before and after the spin to confirm the result.
We use device, IP, and location data to detect and prevent fraud. If we detect an unusual login—for example, a login from Jakarta followed immediately by a login from Bandung—we may require additional verification. If we detect a pattern consistent with account takeover, we may temporarily lock the account and contact you through your registered phone number or email.
Third Parties and Data Processors
We use third-party service providers to operate burgerslot. These include cloud infrastructure providers (who host our servers), payment processors (e-wallet, mobile banking, banks), and game suppliers (who provide the RNG algorithms for slot games). Each processor is contractually obliged to protect your data and use it only for the stated purpose.
Our servers may sit outside Indonesia—for example, on cloud infrastructure in Singapore or Europe. This means your data may be subject to the laws of those jurisdictions in addition to Indonesian law. By using burgerslot, you consent to this cross-border data transfer.
We do not share your personal data with advertising networks, data brokers, or marketers. We do not sell your contact information or betting history. The only exceptions are legal obligations—if a court orders us to provide your data, or if we are required by law to report suspicious activity to financial authorities.
Your Rights and burgerslot Data Controls
You have the right to access your personal data held on burgerslot. Tap "Account Settings" in the app, and you can view your email, phone number, account balance, and betting history. If you want a complete export of your data, contact our support team and we will provide it within 14 days.
You have the right to correct inaccurate information. If your phone number or email is wrong, update it in your account settings. If your identity document shows an error, resubmit a corrected copy and we will review it within two hours.
You have the right to delete your account. Tap "Close Account" in your settings. We will mark your account as closed, stop accepting bets, and begin the data deletion process. Outstanding balances are transferred to your designated bank account or e-wallet within one business day. We retain transaction records for seven years per financial regulations.
You have the right to object to processing. For example, if we detect a login from an unusual location and require additional verification, you can object and explain the situation. We review objections within 24 hours and make a final determination.
Our services are available only where local law permits. If your jurisdiction has specific data-protection laws (for example, GDPR in Europe), those laws may override this privacy notice. Contact our support team if you have questions about how our privacy practices align with your jurisdiction's requirements.
How We Protect Your Data on burgerslot
All communication between your phone or browser and our burgerslot servers is encrypted using TLS 1.2 or higher. Your password is hashed using bcrypt, a one-way encryption that means even our staff cannot read your password. If you forget it, we send a reset link that is valid for subject to verification.
Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We perform penetration testing—hiring external security firms to attempt breaking into burgerslot—at least twice per year. We log all access to customer data and review logs for suspicious activity.
We do not use your data for automated decision-making. If we freeze your account due to suspected fraud, a human reviews the case before we take action. We do not make permanent decisions based on algorithms alone.
Contact Us About Privacy
If you have questions about how we handle your data on burgerslot, contact our English-language support team. Open the help menu in the burgerslot app and submit a privacy inquiry. We respond within 24 hours during business hours (9 AM–6 PM Jakarta time, Monday–Friday).
If you believe your data has been misused, you can lodge a complaint with our support team. We investigate all complaints within 14 days and provide a written response explaining our findings and any actions we take.
This privacy notice is effective as of the date you first create a burgerslot account. We may update this notice if our practices change. We will notify you of material changes by email or an in-app notification. Your continued use of burgerslot after a change is posted constitutes your acceptance of the updated privacy notice.